Cookie Policy
Last updated: January 8, 2025
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to the owners of the site.
How We Use Cookies
We use cookies for several reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site.
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.
- Authentication: Remember your login status
- Security: Protect against cross-site request forgery
- Session Management: Keep you logged in during your visit
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
- Analytics: Track how visitors use our website
- Error Monitoring: Help us identify and fix technical issues
- Performance Metrics: Measure page load times and responsiveness
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation.
- User Preferences: Remember your language and theme settings
- Form Data: Remember information you've entered in forms
- Feature Settings: Store your customization choices
Third-Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. These cookies help us:
- Track visitor behavior and preferences
- Identify popular content and features
- Improve our website based on usage patterns
Stripe
For payment processing, we use Stripe which may set cookies to:
- Detect and prevent fraudulent transactions
- Remember payment preferences
- Ensure secure payment processing
Managing Cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.
Browser Settings
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
Cookie Retention
Different cookies have different lifespans:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period (typically 1-2 years)
- Analytics Cookies: Usually expire after 2 years
Impact of Disabling Cookies
If you disable cookies, some features of our website may not function properly:
- You may need to log in repeatedly
- Your preferences won't be saved
- Some personalized features may not work
- We won't be able to improve your experience based on your usage
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We'll notify you of any material changes by posting the updated policy on this page.
Contact Us
If you have any questions about our use of cookies, please contact us at:
- Email: privacy@docxbuddy.com
- Address: Via del Lauro 9, Milan, Italy - 20121